Crucible - Increase Pet Brand Customer Retention by +15% in 90 Days

Increase you Pet Brand's revenue from returning customers by 15% in 90 days, or we work for free until you do.

Every Lost Pet Customer Is Lost Revenue

65% of ecommerce revenue comes from repeat buyers

15% retention bump = up to 95% more profit

Retention = 5–7x cheaper than acquisition

Right Now, You're Leaking Customers You Already Paid For

If 4 out of 5 first-time buyers never come back… that's your profit margin walking out the door.

Dear Pet Ecommerce Founder

You're scaling with paid ads, chasing CPAs, and watching ROAS shrink. You've earned that first purchase… but then?

Customers vanish after one order
Lifetime Value (LTV) stays flat, Customer Acquisition Cost (CAC) climbs
Loyalty programs underperform
Ad budgets go up, retention stays stuck

Here's the truth hiding in plain sight:

📉 You're in an acquisition trap that's bleeding your brand dry.

And generic email flows, fake loyalty plug-ins, and expired SMS sequences? They're not saving you.

We Are Helping Pet Brands Scale Through Smart Customer Retention And Lifetime Value Growth.

We believe in harnessing data-driven strategies for pet business growth, so we work around the clock, across different markets, to deliver retention solutions that matter. That means everything from behavioral email flows, to loyalty program optimization, to referral system implementation, all drawing from deep pet industry expertise.

World Class Analytics

We have developed some of the industry's most advanced retention tracking capabilities to help improve Customer Lifetime Value (LTV) and reduce churn.

Leader In Retention Strategy

With the support of our analytics capabilities, we deliver retention campaigns that are both reliable and results-driven for pet ecommerce brands.

Introducing: The Retention Growth Engine™

(Built Exclusively for Pet Ecommerce)

Retention isn't just automation. It's a strategy. It's timing. It's behavior-driven loyalty.

Strategic Retention Mapping

We don't guess. We analyze your purchase cycles, delivery windows, repurchase timing, and customize journeys accordingly. Our comprehensive approach includes detailed customer behavior analysis, purchase pattern identification, seasonal trend mapping, and personalized journey creation that adapts to each customer's unique preferences and buying habits.

Behavior-Led SMS & Email Campaigns

Automated lifecycle flows that remind, re-engage, and reward based on actions your customers already take. Our intelligent automation system tracks customer interactions, sends timely reminders, creates personalized rewards programs, and maintains consistent engagement through strategic touchpoints that feel natural and valuable to your customers.

Loyalty & UGC-Driven Community Anchoring

We turn passive buyers into brand evangelists with loyalty rewards, referral hooks, & user-generated content. Our community building strategies include gamified loyalty programs, social media integration, customer success celebrations, and authentic content creation that transforms customers into passionate brand advocates.

Real-Time Retention Dashboards

See your Lifetime Value (LTV), churn signals, repeat revenue and retention improvements all in one clear place. Our advanced analytics platform provides comprehensive insights into Customer Lifetime Value, predictive churn analysis, revenue optimization opportunities, and actionable retention metrics that drive strategic decision making.

PLUS: The Guarantee

+15% boost in customer retention in 90 days or we keep working free until you hit it.

What You Can Expect in 90 Days or Less:

We transform your post-purchase experience into a compounding growth system. Here's what that looks like:

15-25%

Retention Boost

50+

Happy Pet Brands

45%

Revenue Increase

99%

Success Rate

What Pet Lovers Say About Us

"Before Crucible, we were burning money on ads but losing most new buyers. Within 6 weeks, their system brought back 1 in 4 of our churned customers — and we saw a 15.7% spike in 90-day retention."

Sarah Mitchell

7-Figure Dog Treat Brand

"Every time I pulled Shopify metrics, it was a gut punch: high sales... poor retention. Crucible built us tailored flows based on dog ages, subscription cadence, and seasonal behavior. my numbers are finally climbing. Lifesaver."

Mike Johnson

Pet Health Subscription Box

"Our retention was stuck at 12% for months. Crucible's behavioral triggers and pet-specific loyalty programs pushed us to 28% retention in just 8 weeks. The ROI is incredible - we're finally profitable on first purchase."

Jessica Chen

Premium Cat Food Startup

Mid-6-Figure Pet Brand Snapshot

11%

90-day retention up

45%

Repeat purchase revenue up

18%

Churn cut by

You've Got Questions. We've Heard Them All.

Most brands "send emails." Few build advanced, behavior-driven journeys designed to extract Lifetime Value (LTV). We don't just automate — we build systems around pet-owner psychology that perform.

Ours do. Because we don't use generic plug-ins. Our team designs tailored reward and referral experiences for your product type, repurchase cycle, and brand voice. That's why they work.

100%. If your 90-day retention doesn't rise a minimum of 15%, we continue working — at no further monthly cost — until it does.

Absolutely. We directly integrate with your stack and actually monitor data in real time. No guesswork.

We tailor pricing based on your needs and size. But the blog-loving strategist in us won't charge for strategy calls. Your free audit will show you what the ROI looks like before you spend a cent.

Stop Losing Profit from the Customers You Already Paid to Acquire

Build a repeat-revenue machine that scales your pet brand — affordably, predictably, and with guaranteed growth.

+15% retention in 90 days, or we keep working until you hit it

Exclusively built for pet ecommerce

Only a few onboarding spots available each month

Limited spots available - Book today!